{"id":570,"date":"2009-07-27T17:14:29","date_gmt":"2009-07-27T13:14:29","guid":{"rendered":"http:\/\/blog.viverde.com.br\/2009\/07\/27\/saint-paul-amazon-tupana-5\/"},"modified":"2012-07-03T22:20:03","modified_gmt":"2012-07-03T18:20:03","slug":"saint-paul-amazon-tupana-5","status":"publish","type":"post","link":"https:\/\/viajeamazonas.com\/blog\/saint-paul-amazon-tupana-5\/","title":{"rendered":"Hotel Saint Paul \/ Amazon Tupana"},"content":{"rendered":"

Caro Ricardo,<\/p>\n

que bom que vc se antecipou em saber nossa opini\u00e3o, pois, de fato, temos muito interesse em compartilh\u00e1-la com voc\u00ea. E o que nos motiva a fazer isso \u00e9 o fato de que fomos muito bem atendidos por sua ag\u00eancia, voc\u00ea nos pareceu uma pessoa muito \u00e9tica na forma como nos orientou durante a montagem do nosso pacote.<\/p>\n

Em rela\u00e7\u00e3o ao Hotel Saint Paul<\/b><\/a>, o hotel estava bem de acordo com a nossa expectativa: a qualidade do servi\u00e7o e a localiza\u00e7\u00e3o eram justamente o que esper\u00e1vamos.<\/p>\n

Quanto ao Amazon Tupana<\/b><\/a>, temos alguns sen\u00f5es. O lodge tinha tudo para ser o que pretend\u00edamos: isolado, pequeno, com instala\u00e7\u00f5es r\u00fasticas etc. Todavia, a qualidade do servi\u00e7o prestado deixou muito a desejar. O gerador do hotel apresenta fortes oscila\u00e7\u00f5es de voltagem, o que faz com que as l\u00e2mpadas queimem o tempo todo. Para voc\u00ea ter uma ideia, somente em um dia, a l\u00e2mpada do nosso banheiro foi trocada duas vezes. Nosso ventilador tamb\u00e9m deixou de funcionar pelo mesmo motivo. Isso nos obrigava a, constantemente, buscar o servi\u00e7o de manuten\u00e7\u00e3o. Que, \u00e0 exce\u00e7\u00e3o de um ou outro funcion\u00e1rio mais eficiente, era bastante moroso.<\/p>\n

A \u00e1gua tamb\u00e9m era outro problema. Nos dois quartos que alugamos, praticamente n\u00e3o havia \u00e1gua no chuveiro. Com isso, \u00e9ramos obrigados a usar o banheiro dos empregados, onde a \u00e1gua era farta. Para voc\u00ea ter uma ideia, ao nosso lado havia uma fam\u00edlia de Uberl\u00e2ndia cujos filhos adolescentes tomavam banho no rio.<\/p>\n

Houve tamb\u00e9m um epis\u00f3dio bastante desagrad\u00e1vel em rela\u00e7\u00e3o ao caf\u00e9 da manh\u00e3. No primeiro dia, quando chegamos, n\u00e3o havia mais p\u00e3o. No segundo, n\u00e3o havia frutas, suco etc. Questionamos a atendente e ela nos disse que n\u00e3o haveria reposi\u00e7\u00e3o e que o nosso guia deveria ter nos avisado que o caf\u00e9 era \u00e0s 7:30. Acontece que, em ambos os dias, tomamos caf\u00e9 \u00e0s 8:15 e o hor\u00e1rio previsto era das 7:30 \u00e0s 9:00. Parece desnecess\u00e1rio dizer que deveria haver a tal reposi\u00e7\u00e3o at\u00e9 as 9 horas. Al\u00e9m disso, mesmo que todos os h\u00f3spedes chegassem \u00e0s 7:30, como sugeria a mo\u00e7a, n\u00e3o haveria comida suficiente.<\/p>\n

Este epis\u00f3dio gerou um come\u00e7o de tumulto envolvendo outros h\u00f3spedes que estavam na mesma situa\u00e7\u00e3o e, somente ap\u00f3s a confus\u00e3o, resolveram completar a mesa. A partir da\u00ed, passaram a dar maior aten\u00e7\u00e3o \u00e0s refei\u00e7\u00f5es. A mo\u00e7a que cuidava do restaurante tinha, inclusive, preocupa\u00e7\u00e3o em separar uma fruta para a sobremesa do meu filho que \u00e9 diab\u00e9tico.<\/p>\n

Foi profundamente desagrad\u00e1vel passar por estes incidentes. Pagar por uma su\u00edte e ter de usar o chuveiro dos empregados, ter de reclamar por comida, como se estivessem nos fazendo um favor, e ter de passar o tempo todo atr\u00e1s de consertos n\u00e3o \u00e9 o que esper\u00e1vamos do passeio.<\/p>\n

Por sorte, tivemos um guia muito bom, Ronaldo M\u00fcller, que tentava, com simpatia e presteza, minimizar ester percal\u00e7os. Ele, inclusive, nos deu boas dicas sobre Manaus.<\/p>\n

No mais, gostamos muito da experi\u00eancia na selva e pretendo voltar para uma regi\u00e3o de mata prim\u00e1ria e onde possamos fazer longas trilhas. Pretendemos tamb\u00e9m voltar para conhecer Parintins durante a festa no pr\u00f3ximo ano.<\/p>\n

Aproveito para dizer que, se me dou ao trabalho de escrever tudo isso, n\u00e3o \u00e9 por interesse em melhorar o servi\u00e7o do Tupana que, diga-se de passagem, j\u00e1 critiquei para v\u00e1rias pessoas. Meu interesse \u00e9 evitar que voc\u00ea e sua ag\u00eancia acabem se queimando por vender o pacote no Amazon Tupana.<\/p>\n

1 ab\u00e7,<\/p>\n

Maristela<\/p>\n","protected":false},"excerpt":{"rendered":"

Caro Ricardo, que bom que vc se antecipou em saber nossa opini\u00e3o, pois, de fato, temos muito interesse em compartilh\u00e1-la com voc\u00ea. 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